Message to Our Customers and Business Partners

Due to an IT system failure, the Aebi Schmidt Group can temporarily neither receive nor send emails. The telephone systems are working as usual.

Our experts are working hard to get things back up and running. We can currently state the following:

  • Only Windows and Microsoft-based systems are affected. These systems had to be temporarily switched off and are now being rebooted step by step. Unfortunately, this process is time-consuming and means that we will not be able to receive or send any emails until further notice.
  • As an indirect result of the system failure, we cannot rule out disturbances in the order and service management process flow.
  • The IT system failure is due to an attempt by third parties to infiltrate malware into our systems. More and more companies worldwide are being affected by such attacks.
  • Telephone systems are working as usual

If you have an urgent request, please get in touch with Swenson Customer Service via telephone at this number: 815.393.4455

We apologize for any inconvenience and will inform you here as soon as email traffic with the Aebi Schmidt Group is working again.

The Swenson Team